Last updated: 30 September 2026
At DigitalPogon, we believe good digital experiences should be built on trust.
This Privacy Policy explains how DigitalPogon (“DigitalPogon”, “we”, “us” or “our”) collects, uses, stores and protects personal information when you visit our website, contact us, work with us, or otherwise interact with our services.
We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (“GDPR”).
DigitalPogon is a strategy, technology and growth partner helping businesses improve how they operate, communicate and grow.
Data Controller: DigitalPogon / Ehsan Group D.O.O
Registered address: Blažujski drum 2, 71210 Sarajevo, Bosnia & Herzogovina
Email: info@digitalpogon.com
Website: https://digitalpogon.com
For questions about this Privacy Policy or how we process your personal information, you can contact us using the details above.
The information we collect depends on how you interact with DigitalPogon.
When you contact us, submit a form, request information, become a client or communicate with us, we may collect information such as:
Please avoid sending sensitive personal information through our website unless it is necessary and we have specifically requested it.
When you visit our website, certain technical information may be collected automatically, including:
We use this information to operate, secure, understand and improve our website and digital experiences.
We may use personal information to:
Respond to inquiries.
When you contact DigitalPogon, we use the information you provide to respond and continue the conversation.
Provide our services.
If you become a client, we process information necessary to deliver our services, manage projects, communicate with you and fulfil our contractual obligations.
Understand potential projects.
Information submitted through our website may be used to understand your business, requirements and whether DigitalPogon is an appropriate partner.
Improve our website and services.
Website and analytics information may help us understand how visitors use our website and where the experience can be improved.
Manage our business relationships.
We may maintain records relating to clients, prospective clients, suppliers, partners and other professional contacts.
Send relevant communications.
Where permitted by law, or where you have provided consent when required, we may send updates, insights, invitations or information about DigitalPogon.
You can unsubscribe from marketing communications at any time.
Protect our website and business.
We may process information to detect misuse, investigate security incidents, prevent fraud and protect our systems.
Meet legal obligations.
Certain information may need to be retained or processed to comply with accounting, tax, regulatory or other legal requirements.
Under the GDPR, personal data must be processed on an appropriate legal basis. Depending on the situation, DigitalPogon may rely on:
Contractual necessity: where processing is necessary to enter into or perform an agreement with you.
Legitimate interests: where processing is reasonably necessary for operating and developing our business, managing professional relationships, improving our services or protecting our systems, provided those interests are not overridden by your rights and interests.
Consent: where you have specifically agreed to particular processing, such as certain marketing communications or non-essential cookies.
Legal obligation: where we need to process information to comply with applicable law.
Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that lawfully occurred before consent was withdrawn.
When you submit a contact form through our website, we may collect your name, email address, company information, telephone number and anything you choose to include in your message.
We use this information primarily to respond to your inquiry and determine how we may be able to help.
Submitting a contact form does not automatically subscribe you to marketing communications unless this is clearly stated and, where required, you separately consent to receiving them.
Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website performance and, where applicable, support marketing activities.
These may include:
Essential cookies necessary for the website to function.
Analytics cookies that help us understand how visitors interact with our website.
Preference cookies that remember certain choices or settings.
Marketing cookies that may be used to measure campaigns or provide more relevant advertising where applicable.
Where consent is legally required, non-essential cookies will not be used until you provide that consent.
You can change or withdraw your cookie preferences through the cookie controls available on our website.
DigitalPogon should also maintain a separate Cookie Policy identifying the actual cookies and third-party technologies used on the site.
Dutch privacy guidance specifically requires clear information and appropriate consent where tracking cookies or similar technologies are used.
We may use analytics services to understand how our website performs and how visitors interact with it.
Depending on the tools configured on our website, analytics providers may process technical information such as your IP address, device information, browser information, pages visited and interactions with the website.
Current analytics providers: Google Analytics.
Where required, analytics technologies will only operate after appropriate consent has been obtained.
We do not sell your personal data.
We may share personal information with trusted service providers where necessary to operate DigitalPogon and deliver our services.
These may include providers of:
These providers may process information only as necessary to provide their services to us and subject to appropriate contractual and data-protection safeguards.
We may also disclose information where required by law, court order or competent governmental authority, or where reasonably necessary to protect our legal rights.
Some technology providers we use may process or store information outside the European Economic Area (“EEA”).
Where personal information is transferred outside the EEA, we take appropriate steps to ensure the transfer complies with applicable data-protection law.
Depending on the destination and provider, these safeguards may include an adequacy decision adopted by the European Commission, Standard Contractual Clauses, or another legally recognised transfer mechanism.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, contractual, accounting and security requirements.
Retention periods may vary depending on the type of information.
For example, information relating to an active client relationship may be retained throughout the relationship and for an appropriate period afterwards to meet legal and administrative requirements.
Information relating to an inquiry that does not result in a client relationship will generally be retained only for as long as reasonably necessary to manage the inquiry and any appropriate follow-up.
When information is no longer required, we will delete, anonymise or securely dispose of it where reasonably possible.
Depending on your circumstances, the GDPR gives you several rights concerning your personal data.
These can include the right to:
These rights are not absolute and may depend on the circumstances and legal basis for processing. The Dutch Data Protection Authority confirms these rights and the GDPR’s data-portability requirements.
To exercise a privacy right, contact us at: info@digitalpogon.com
We may need to verify your identity before fulfilling a request.
DigitalPogon does not currently use personal information collected through this website to make decisions based solely on automated processing that produce legal or similarly significant effects on individuals.
If this changes, this Privacy Policy will be updated accordingly.
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, alteration, disclosure or misuse.
Measures may include access controls, secure systems, encrypted connections, appropriate authentication procedures, backups and limiting access to personal information to people who reasonably need it.
However, no method of transmitting or storing information electronically can guarantee absolute security.
Our website may contain links to websites, platforms or services operated by third parties.
DigitalPogon is not responsible for the privacy practices, security or content of those third-party services.
We encourage you to review their privacy policies before providing them with personal information.
DigitalPogon may maintain profiles on platforms such as LinkedIn, Instagram or other social networks.
When you interact with us through those platforms, both DigitalPogon and the relevant platform may process information about you.
Your use of those platforms is also governed by their respective privacy policies and terms.
Many of DigitalPogon’s services are provided to businesses.
During a project, a client may provide DigitalPogon with access to personal data contained in systems such as websites, CRM platforms, analytics tools, databases or other business software.
Where DigitalPogon processes such personal data solely on a client’s behalf, the client will generally act as the data controller and DigitalPogon as a data processor.
Where required, this processing should be governed by an appropriate Data Processing Agreement (“DPA”).
This website Privacy Policy primarily covers situations where DigitalPogon determines why and how personal data is processed.
DigitalPogon’s website and services are intended primarily for businesses and professionals and are not directed toward children.
We do not knowingly seek to collect personal information from children through this website.
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, business operations or applicable law.
When we make changes, the updated version will be published on this page and the “Last updated” date will be revised.
We encourage you to review this page periodically.
For questions about privacy, your personal information or this Privacy Policy, contact:
DigitalPogon
Registered legal entity: Ehsan Group D.O.O
Blažujski drum 2, 71210 Sarajevo, Bosnia & Herzogovina
Email: info@digitalpogon.com
Website: https://digitalpogon.com
